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Delivering a smarter, more efficient government  |  Registration now open!


National Convention Centre Canberra – 27th March 2018








Following a total sell-out of the Public Sector Innovation Summit over the last two years, Public Sector Network is proud to bring Australia’s Federal, State and Local Government a bigger, more interactive, world-class conference and exhibition, the Public Sector Innovation Show.
Featuring 50+ speakers with both international and local case studies, this business-critical conference will show you the practicalities of how to lead and maintain a culture of innovation within your organisation. 4 key streams will be dedicated to HR, Procurement and Finance, ICT and Digital Government and Business processes and Transformation.
Visit the exhibition and get insights into leading-edge technology innovations for all levels of government and access 2 exclusive Expert Insights Theatres offering practical demonstrations, drop in advisory sessions, and high-level seminars centred on people, process, tool and technology.
Government must act now to create a smarter, more efficient public sector and be better positioned to respond to a rapidly changing environment.
  • Meet and network with a broad range of over 500 public sector leaders from across Australia and abroad – in the biggest transformation focussed gathering of public administrators in the southern hemisphere
  • Hear about the latest developments in government transformation from our high level presenter line-up
  • Stay abreast of policy changes impacting public sector governance at a state and federal level.
  • Take away tangible and practical tools to improve the performance of your government department on the ground
  • Learn about and witness practical case study demonstrations of leading edge technology innovations supporting best practice government
  • Mix and mingle and expand your public sector networks in a relaxed setting at our co-located social functions
  • ICT and Technology
  • Join the critical discourse around the future of public sector transformation

Australian and international Heads, Directors, First Assistant Secretaries, Parliamentary Secretaries and Senior Managers across public sector departments from Federal, State and Local government and government funded and operated statutory bodies:

  • Operations and Strategy
  • Shared Services, Corporate Services and Business Services
  • Administrative Services and Contestability
  • Business Transformation, Innovation and Process Improvement
  • Finance and Procurement
  • Digital Transformation
  • ICT and Technology
  • Information and Data Management and Analytics
  • Human Resources and Workforce Planning and Management
  • Customer Experience and Citizen Centric Service Design
  • Denise Roth
    Former Administrator
    General Services Administration (GSA) & Senior Advisor WSP (USA)
  • David Bray
    Executive Director
    People Centred Internet
  • Mohan Aiyaswami
    Chief Technology Officer
    Department of Defence
  • Lucy Poole
    Head of APS Digital Capability and Culture
    Digital Transformation Agency
  • Duncan McIntyre
    Assistant Secretary Data and Digital
    Department Of The Prime Minister And Cabinet
  • Randall Brugeaud
    Deputy Chief Statistician, Transformation Group
    Australian Bureau of Statistics
  • Breda Diamond
    Director Organisational Change, Capability and Development
    Service NSW
  • Teresa Scott
    Executive Director
    Australian Procurement and Construction Council
  • Cassie Alexander
    Senior People Advisor
    Department of Finance
  • Jane King
    Deputy Commissioner - Design and Change Management,
    Australian Taxation Office


08:15 Registration and morning refreshments
08:50 Welcome from The Public Sector Network
09:00 Opening Remarks From the Chair – Delivering a Smarter and More Sustainable Government
09:10 Keynote Address: Transforming the Public Sector
09:40 International Keynote Address: Achieving operational excellence across the US Government through transforming Digital ICT, HR Shared Services, and Financial performance
10:10 Platinum Partner Keynote Session: Building digital resilience in government – developing a secure, robust and integrated digital strategy and supportive infrastructure
10:30 Morning Tea Break and Expert Insight Sessions on the Exhibition Floor
Specialist Streams
11:25-12:25 ICT and Digital Government HR and the Future Of Work Finance and Procurement Transformation & Innovation
12:35-13:15 ICT and Digital Government HR and the Future Of Work Finance and Procurement Transformation & Innovation
#1. Data integration across multiple sources -ensuring resilience and security

#2. Managing a single digital credential –

overcoming redundancy and integrating citizen

data across agencies through secure platforms

#3. Cybersecurity and data privacy in


#4. Machine learning and artificial intelligence

in digital government

#5. Diversity and inclusion in the public sectorworkforce

#6. Tools, technologies and workspaces

supporting enterprise mobility, flexible and

remote work

#7. Mental health and physical wellbeing as

drivers of public sector workforce performance

#8. Gamifying work in the public sector

– boosting workplace productivity and

increasing engagement by making work play

#9. Blockchain and the future of governmentfinancial ledger maintenance

#10. Contract negotiation and supplier

relationship development in the public sector

#11. Latest analytics developments driving

financial and procurement decision making

#12. Avoiding scope creep and budget

overruns in government service delivery

#13. Design thinking and human-centereddesign for citizen-centric public sector


#14. Robotics, automation and AI and their

capacity to transform government

#15. Agile and rapid approaches to new

service design and development

#16. Taking a continuous improvement

approach to policy development

13:15 Lunch Break and Expert Insight Sessions on the Exhibition Floor
14:20-15:00 Stream Sessions Continue
ICT and Digital Government HR and the Future Of Work Finance and Procurement Transformation & Innovation
15:35 Afternoon Tea Break
16:00 Keynote address – Transforming UK government procurement
16:30 Platinum Partner Keynote Session – Citizen experience focussed policy making, service design and delivery
17:00 Closing Keynote Panel Discussion – Whole of public sector transformation – coordinating the moving parts of government towards better service delivery for citizens andstakeholders
17:30 Closing remarks from the Chair and end of the summit
17:40 Networking Drinks
Expert Insights Theatre 1 Expert Insights Theatre 2 Expert Insight Theatre 1 Expert Insights Theatre 2
Processes Technology Tools People
Take home practical insights on the latest processes and procedures transforming government. Learn how advanced technologies can be practically applied towards better government service delivery. Explore the changing suite of policy
and service delivery tools that can
enhance government
Hear about latest developments in transforming the public sector through supporting its people.
11:30-11:50 Continuous improvement focussed
approaches to government process
Transitioning services to the cloud to enable digital transformation – from dev test to mass migration and beyond 13:30-13:50 Digital Service Standards and their
role in best practice digital government
Improving organisational efficiency through activity-based work in the public sector
12:00-12:20 Best practice business process
standards for ERP transformation
Critical citizen data privacy
considerations in an increasingly digital government
14:00-14:20 Design Thinking and Human Centred Design tools for a citizen-centric public sector Enhancing productivity through
designing the government workplace of the future
12:30-12:50 Behavioural Insights and their
applications in policymaking and
service design
Practical applications of machine
learning and artificial intelligence in
14:30-14:50 Agile and rapid prototyping approaches to new service design and delivery Supporting enterprise mobility, flexible and remote work through technology
13:00-13:20 Identifying, capturing and measuring
Public Value in government
Advances in cybersecurity tackling
wicked problems in public sector ICT management
15:00-15:20 Blockchain and the future of
government service development
Advances in workforce metrics and
analytics improving organisational


If you are interested in showcasing your products or services and would like more information, please contact Neil Jones at sponsor@publicsectornetwork.com.au




    • Access to Expo Floor
    • Access to Showfloor Expert Insights Theatres
    • Catering not included


    • Full Access to Conference
    • Lunch and refreshments provided
    • Access to Expo
    • Access to Showfloor Expert Insights Theatres



National Convention Centre Canberra

31 Constitution Ave, Canberra ACT 2601

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